Are medicare staff snooping on your personal information?

Posted: March 2, 2010 in Uncategorized
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In news posted only about two hours ago, a large number of employees of Medicare have been busted for unauthorised access to people’s private information.

According to the ABC, 1058 employees have been investigated since November 2006 for unauthorised access. Apparently just over half were found to have spied on personal information but 30% of these were just looking at their own records.

Let us assume for a moment that it was exactly half who were found to have spied on personal information ie 529. Deduct the 30% who were just looking at their own files and we are still left with 370 – that is 370 employees of Medicare making unauthorised access of other people’s personal information! 370!! And of course it is actually more than that because it was just over half who were found to have made unauthorised access.

What sort of outfit is Medicare if 370 of its employees feel safe in snooping in other people’s personal information? What sort of system controls do Medicare have in place, or more to the point, what is missing that should in fact be in place?

This is ordinary to put it mildly. And why is it only now that action is being taken on matters that occured as much as three years ago?

Not happy, Jan

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